Privacy Policy

Last Updated: February 1, 2026

Introduction

Welcome to Deep Wave System. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications.

We are committed to protecting your data and complying with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable federal and state regulations.

By using our services, you agree to the practices described in this Privacy Policy.


1. Who We Are

Deep Wave System (“we,” “us,” or “our”) is a digital services provider offering web and mobile development, ERP solutions, digital marketing, graphic design, content writing, technical support, cybersecurity, and related technology services.

Contact Information:
Email: legal@deepwavesystem.com


2. Information We Collect

We may collect the following categories of information:

Personal Information

Information that identifies or relates to you, such as:

  • Full name

  • Email address

  • Phone number

  • Company name and job title

  • Billing and payment information

Usage and Technical Data

Information automatically collected when you use our website or services, including:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Referring URLs and timestamps

Marketing and Communication Data

  • Preferences for receiving marketing communications

  • Information provided through surveys, forms, or promotional interactions


3. How We Collect Your Information

We collect information through:

  • Direct Interactions: When you fill out forms, request services, communicate with us, or make payments.

  • Automated Technologies: Cookies, analytics tools, and tracking technologies that monitor website usage.

  • Third Parties: Service providers, advertising partners, or publicly available sources, where permitted by law.


4. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Service Delivery: To provide, operate, maintain, and improve our services.

  • Customer Support: To respond to inquiries, manage accounts, and provide technical assistance.

  • Marketing & Communications: To send updates, newsletters, offers, and service-related communications (where permitted).

  • Analytics & Optimization: To analyze website performance and improve user experience.

  • Legal & Security Purposes: To comply with legal obligations, prevent fraud, and protect our rights and systems.


5. Legal Basis for Processing (U.S. Context)

Under U.S. privacy laws, we process personal information based on:

  • Performance of services requested by you

  • Legitimate business purposes

  • Your consent (where required)

  • Compliance with legal and regulatory obligations


6. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Service Providers: Hosting providers, payment processors, analytics services, and IT support partners who assist in operating our business.

  • Legal or Regulatory Authorities: When required by law or to protect legal rights.

  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.

All third parties are required to protect your information and use it only for authorized purposes.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and performance, including:

  • Essential Cookies: Required for website operation.

  • Analytics Cookies: Help us understand site usage and performance.

  • Marketing Cookies: Used to personalize content and advertisements where applicable.

You may manage or disable cookies through your browser settings. Additional details may be provided in a separate Cookie Policy.


8. SMS Communications

By providing your phone number through our website forms, service inquiries, or other communication channels, you consent to receive SMS text messages from Deep Wave System, including customer support updates, service notifications, appointment reminders, account alerts, verification messages, and occasional promotional communications.

Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message received from us. For assistance, reply HELP or contact us at info@deepwavesystem.com.

Deep Wave System does not sell, share, rent, or disclose SMS opt-in data or consent information to third parties or affiliates for marketing purposes.

By opting into SMS communications, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.


9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this policy

  • Meet legal, accounting, or contractual obligations

Once no longer needed, data is securely deleted or anonymized.


10. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no system can be guaranteed to be 100% secure.


11. International Data Transfers

Your information may be processed or stored outside your state or country, including on servers operated by trusted service providers. We take appropriate measures to ensure data is protected in accordance with applicable laws.


12. Your Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know: Request details about the personal information we collect and how it is used.

  • Access: Request a copy of your personal information.

  • Correction: Request correction of inaccurate information.

  • Deletion: Request deletion of your personal information (subject to legal exceptions).

  • Opt-Out: Opt out of certain data sharing practices, where applicable.

  • Non-Discrimination: Receive equal service and pricing regardless of exercising your rights.

To exercise these rights, contact us at info@deepwavesystem.com.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.


14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Deep Wave System
Email: info@deepwavesystem.com